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Innovation

Innovation

Garanti BBVA Crypto, a subsidiary of Garanti BBVA, recently entered a partnership with Bitstamp, the world’s longest-operating crypto exchange platform and core liquidity provider. The aim of this partnership is to allow customers to trade in multiple currencies. In addition, investors in both crypto currencies and traditional financial markets can trade a series of approved digital assets, thus helping to boost crypto access and adoption in Türkiye.

The mass deployment of more than 3,000 ChatGPT Enterprise licenses across the BBVA Group has unleashed a wave of innovative ideas on how to apply generative AI to improve productivity. Quickly locating information to answer legal queries from customers, increasing the visibility of marketing actions, streamlining the management of large volumes of data or helping code development are just four examples of the more than 900 use cases of strategic interest that have already been implemented by the bank’s employees.

Researchers at BBVA and IBM Research have designed a dataset that functions as a stress test to measure the presence of discriminatory bias in the responses given by generative artificial intelligence models in languages other than English. The BBVA team’s stress test measures biases that could exist in GenAI in Spanish. The work was shown at NeurIPS, the world’s biggest AI conference, and was made available to the open source community to continue the research.

In 2023, BBVA chose Amazon Web Services (AWS) to accelerate its data-driven transformation. A year later, and the bank’s global cloud data platform is a reality. Following a process that involved multiple use cases and numerous teams, BBVA has successfully completed the full migration in Europe and Uruguay to its ADA (Analytics, Data, AI) cloud platform. The project involved the complex task of migrating tens of thousands of processes and thousands of users, all with no service interruptions. Given its success, the BBVA Group is now preparing to expand ADA in 2025 to the other countries in which it operates, including Mexico, Colombia, Peru and Argentina.

Reorienting the workforce, attracting talent and improving energy infrastructure are some of the key areas the consulting firm McKinsey & Company has identified for the European Union can unleash its potential in artificial intelligence. This would allow labor productivity in Europe to increase by up to three percent annually by 2030, while reducing the gap with more competitive countries in AI, such as the United States.

Garanti BBVA recently revamped ‘Garanti BBVA Mobile’, making it faster and easier for investors to monitor and manage their investment portfolios directly on the app. The new menu for investments allows customers to view their portfolio distribution, check the status and research investment options that match their investment goals - all on a single screen. Furthermore, Garanti BBVA Mobile also offers educational content designed to improve customers’ investment knowledge in its Investment Academy.

Artificial Intelligence (AI) is rapidly transforming the way we interact with the world. At BBVA, the Behavioral Economics team works to leverage its potential in a safe and responsible way by improving customer experience and process efficiency. How? By shaping AI development and adoption.

After training more than 50,000 employees in data, BBVA is now busy developing a new program, this time alongside the University of Navarra and focused on the use of tools such as ChatGPT. The aim is to boost productivity by optimizing efficiency in decision-making and daily operations. The program is part of a partnership agreement to train bank employees in data science and new emerging technologies.

Garanti BBVA recently hosted Istanbul Venture Day to bolster the startup ecosystem and contribute to innovation in the fintech sector. The event was organized in collaboration with Fintech Istanbul and IE University of Madrid as part of its Venture Day series, with the participation of the Spanish and Italian consulates. Fintech startups had the opportunity to meet with Italian and Spanish investors, and learn about the markets and investment opportunities in these countries.

Cover photo: From left to right Garanti BBVA EVP, Ceren Acer Kezik, Zuzzuu Co-Founder & CEO, Ahmet Sukuroglu and IE University Chairman, Center for Entrepreneurship & Innovation, Juan José Güemes.

BBVA Asset Management (AM) has launched a pilot project capable of applying blockchain technology to asset management, in line with its strategy of harnessing innovation for the benefit of its clients. To succeed, it has registered a short-term fixed-income ‘tokenized’ investment fund through the regulatory sandbox of the Spanish National Securities Market Commission (CNMV).

BBVA is the world’s thirteenth most advanced bank on account of its ongoing efforts to integrate data and AI technologies, according to the Evident AI Index. More precisely, the bank ranks first in Spain and fourth in Europe, where it is widely recognized as offering outstanding professional development opportunities for its AI specialists and for having defined a Group-wide strategy that permeates the upper echelons of the organization.