2018, a year to think of the future

The global impact can also be seen in the development of Glomo - the first global app the makes the features, design and customer experience uniform in all of the bank’s locations. Thanks to agile methodologies and the re-use of technological components, BBVA is working on the development of global digital banking products and services that offer the same experience to customers around the world.

The goal is to offer an identical and homogenous experience, with the same design, navigation and user-friendliness, and adapted to each customer, no matter where they are in the world. This is how Internet giants like Google, Facebook and Amazon do it. Customers’ location does not affect the type of products they receive.

In fact, BBVA is the first bank committed to developing global products to ensure that its purpose of “bringing the age of opportunity to everyone” is a reality all around the world. This allows BBVA to offer its customers the best banking solutions and the best data-based opportunities at any time, and anywhere. The roll-out of global BBVA products is now a reality, as demonstrated by the introduction of CVV codes in BBVA cards in Colombia to promote e-commerce and customers’ online purchases; the arrival of the mobile app in Mexico based on the global platform (Glomo), which later reached Uruguay; the disappearance of “stickers” as a mobile payment method in Peru and their replacement with the contactless system within cell phones - truly invisible payments; and mobile developments in Mexico and Colombia that help customers find the home of their dreams thanks to augmented reality.