The BBVA Foundation has granted its Frontiers of Knowledge Award in Information and Communication Technologies to Anil K. Jain (Michigan State University, United States) and Michael I. Jordan (University of California, Berkeley, United States) for their “core contributions” to machine learning, which have unlocked developments in biometrics and artificial intelligence.

Garanti BBVA Crypto Asset Trading Platform, part of the Garanti BBVA Group, recently announced that Korcan Abalı will be stepping down as CEO and Onur Güven will replace him. Güven has been a senior manager at a variety of renowned financial technology companies.

Quantum computing, new energy sources, and AI agents: 2025 is set to be defined by a renewed drive for potentially disruptive technologies, with global technology investment projected to grow by 9 percent, according to Gartner.

The mass deployment of more than 3,000 ChatGPT Enterprise licenses across the BBVA Group has unleashed a wave of innovative ideas on how to apply generative AI to improve productivity. Quickly locating information to answer legal queries from customers, increasing the visibility of marketing actions, streamlining the management of large volumes of data or helping code development are just four examples of the more than 900 use cases of strategic interest that have already been implemented by the bank’s employees.

Researchers at BBVA and IBM Research have designed a dataset that functions as a stress test to measure the presence of discriminatory bias in the responses given by generative artificial intelligence models in languages other than English. The BBVA team’s stress test measures biases that could exist in GenAI in Spanish. The work was shown at NeurIPS, the world’s biggest AI conference, and was made available to the open source community to continue the research.

With the creation of the new Analytics Transformation Unit, BBVA brings together its global team of over 2,500 data scientists and specialists, aiming to advance the development of data-driven services by leveraging the latest innovations in artificial intelligence.

In 2023, BBVA chose Amazon Web Services (AWS) to accelerate its data-driven transformation. A year later, and the bank’s global cloud data platform is a reality. Following a process that involved multiple use cases and numerous teams, BBVA has successfully completed the full migration in Europe and Uruguay to its ADA (Analytics, Data, AI) cloud platform. The project involved the complex task of migrating tens of thousands of processes and thousands of users, all with no service interruptions. Given its success, the BBVA Group is now preparing to expand ADA in 2025 to the other countries in which it operates, including Mexico, Colombia, Peru and Argentina.

Reorienting the workforce, attracting talent and improving energy infrastructure are some of the key areas the consulting firm McKinsey & Company has identified for the European Union can unleash its potential in artificial intelligence. This would allow labor productivity in Europe to increase by up to three percent annually by 2030, while reducing the gap with more competitive countries in AI, such as the United States.

Garanti BBVA recently revamped ‘Garanti BBVA Mobile’, making it faster and easier for investors to monitor and manage their investment portfolios directly on the app. The new menu for investments allows customers to view their portfolio distribution, check the status and research investment options that match their investment goals - all on a single screen. Furthermore, Garanti BBVA Mobile also offers educational content designed to improve customers’ investment knowledge in its Investment Academy.

Artificial Intelligence (AI) is rapidly transforming the way we interact with the world. At BBVA, the Behavioral Economics team works to leverage its potential in a safe and responsible way by improving customer experience and process efficiency. How? By shaping AI development and adoption.

Casafari, one of Europe’s most prominent real estate software platforms, has signed a €5 million venture debt deal with BBVA Spark. It is BBVA’s first financing arrangement with tech firms in Portugal. The agreement benefits from the support of the European Union and the European Investment Fund under the InvestEU Fund program.

After training more than 50,000 employees in data, BBVA is now busy developing a new program, this time alongside the University of Navarra and focused on the use of tools such as ChatGPT. The aim is to boost productivity by optimizing efficiency in decision-making and daily operations. The program is part of a partnership agreement to train bank employees in data science and new emerging technologies.

Garanti BBVA Kripto aims to provide the highest standards in terms of performance, security, and customer trust  for digital assets. It does so by establishing strategic partnerships with Ripple for the services provided by  its subsidiary; and with IBM for secure custody solutions for its crypto asset trading platform, which serves more than 14,000 users.

BBVA is the world’s thirteenth most advanced bank on account of its ongoing efforts to integrate data and AI technologies, according to the Evident AI Index. More precisely, the bank ranks first in Spain and fourth in Europe, where it is widely recognized as offering outstanding professional development opportunities for its AI specialists and for having defined a Group-wide strategy that permeates the upper echelons of the organization.

BBVA Chair Carlos Torres Vila participated on Thursday in a new edition of the BBVA Spark Summit in Barcelona, where he made a commitment, in front of more than 400 tech companies and investors, to continue promoting Catalonia as a key center of innovation and entrepreneurship. In this regard, he emphasized that the integration with Banco Sabadell aims to build “a stronger, more competitive and more profitable bank” that provides the support that entrepreneurs and businesses in general need. He also underscored the potential of Catalonia, and Barcelona in particular, as an innovation hub, attracting investors, businesses and talent.

BBVA was recognized by Global Finance as the bank with the best open banking services for companies globally. This award joins 12 other accolades that the prestigious magazine has presented to the bank this year. On a global level, the awards for the best bank for corporate clients, and the award recognizing BBVA’s AI Factory as one of the best financial innovation laboratories stand out. By country, Spain was recognized as having the best sustainable finance and is considered the most innovative bank for companies, and Peru received the award for the best bank for SMEs.

BBVA is one of the first banks in Visa's global network to use VTAP, a new Visa platform that enables financial institutions to create and manage digital tokens backed by fiat currencies such as the euro and the dollar. BBVA will use VTAP to create tokens on the public Ethereum blockchain with expected live pilots in 2025.

Garanti BBVA continues to add new cryptocurrencies to its mobile app. The bank is now  providing service for XRP, the crypto asset with the fifth largest market, and Arbitrum (ARB), a crypto asset that can be transferred on the ERC-20 network. They join Bitcoin (BTC), Ethereum (ETH), USD Coin (USDC), Avalanche (AVAX) and Chiliz (CHZ).

Garanti BBVA, Türkiye’s leading digital bank, is all set to stage ‘Istanbul Venture Day’ to support the startup ecosystem and help ramp up innovative fintech solutions. The event will be held at the Salt Galata center on October 24 and is being organized alongside IE University in Spain, with the close support of the Spanish and Italian consulates. It is essentially the Istanbul leg of the ‘Venture Day’ series being held by IE University ahead of the wider Global South Summit.

At BBVA, we are undergoing a technological revolution that is transforming our software development process. In mid-2021, we launched Horizon, a global initiative aimed at overhauling our digital channels, particularly in the enterprise sector, and enhancing the scalability of our technological platforms to meet the increasing demands for customer interaction. The primary goal is to foster global unity by creating unique technical solutions that can be implemented across multiple countries. This approach optimizes our efforts, speeds up delivery times, and provides us with a competitive edge in an industry where economies of scale are crucial. Additionally, this project has enabled us to adopt a new strategy for executing global programs by forming geographically diverse teams across different countries.

The bank is expanding its cryptocurrency custody and trading services to include USD Coin (USDC), a leading stablecoin whose value is pegged to the US dollar. This addition will enable BBVA’s institutional clients to speed up their trading operations by enabling them to transfer value more efficiently with blockchain and secure their stablecoins into BBVA’s vault.

The Global Startup Awards (GSA), one of the most prestigious events for independent startups, will be held in Türkiye for the first time on September 24-25. With Garanti BBVA as the lead sponsor, GSA aims to recognize innovative startups in the Turkish entrepreneurship ecosystem, while bringing together a large community of entrepreneurs, investors, VCs, thought leaders, industry benchmarks, ecosystem partners, and other key stakeholders.

The city of Barcelona is hosting the first edition of this event in Spain, which ran from August 25 to 29. Within the broad program of activities, BBVA sponsored its Finance Day, which focused on the applications of AI and machine learning within the financial industry.

Around 40 percent of BBVA’s business customers in Spain have upgraded to the Android PoS terminal, which offers more functionalities than a traditional device. Its operation is intuitive and resembles that of a mobile phone. The main screen displays applications for business management and a payment option. Merchants can easily process returns and view their transaction history.

BBVA’s AI Factory, a center dedicated to developing artificial intelligence (AI) solutions, expands to Mexico and Türkiye in order to create products globally and leverage knowledge across the Group. With these new centers, BBVA aims to accelerate the adoption of AI-based solutions to improve customer experience and optimize internal processes. In addition, the bank has hired 230 AI experts, doubling the headcount of these ‘factories’ to more than 400 professionals.

Garanti BBVA, alongside the Women Entrepreneurs Association of Türkiye (KAGİDER) and Ekonomist, a leading business magazine, is organizing the 18th Women Entrepreneur Competition in Türkiye. Candidates hoping to inspire other women with their success stories have until November 15, 2024 to submit their entries by filling out the form available at www.garantibbvakadingirisimci.com.

Deep learning is a subset of IA within the broader concept of machine learning, so both concepts have a good deal in common, though also differences. Deep learning uses neural networks to draw complex conclusions in a human-like manner. Meanwhile, machine learning is able to make predictions from patterns, although it requires a higher level of human input.

David Puente has been heading up Client Solutions at BBVA for five years. It is an area which, in his words, “drives growth and innovation” at BBVA. He is tasked with developing the value proposition for private and corporate clients, as well as non-clients. His remit includes overall product design, customer experience, relationship and distribution model, as well as building new capabilities and exploring new business opportunities.

Neural networks, natural language processing, machine learning... AI is an essential partner for BBVA to help its customers manage their savings, manage their investments, analyze their consumption and plan for their next outgoings.

Machine learning has no end of business applications. Consumers and citizens stand to benefit from this technology, which lets them manage their financial health, streamlines their digital processes, or makes their online experience smoother across multiple platforms, among other uses. A basic premise has emerged from this boom: there is nothing mysterious or magical about artificial intelligence (AI), and nor should it seem so. For more complex algorithms, data scientists develop tools to help us understand how they make their decisions.

Artificial intelligence is increasingly mainstreamed in society and used to make decisions that affect people´s lives in areas such as  their workplace or  the justice system. This presents the challenge of biased algorithms, which are mainly caused by biases or distortions in the training data. Proposals are already in place that caution against bias and seek to mitigate its harmful impact on society.

Opening imagen created with Midjourney (AI)

BBVA has taken a firm step toward the future by expanding its Data University program, which now features new courses on generative artificial intelligence (generative AI). As part of the agreement signed with OpenAI, the bank is calling on its employees, from data scientists to any other member of the team, to apply the latest advances in AI, machine learning and advanced analytics in developing innovative financial products. BBVA’s Data University has already impacted more than 50,000 employees in 6 years, of whom nearly 5,000 have completed specialized courses. BBVA is also looking to strengthen its educational ecosystem through partnerships with prestigious institutions such as the University of Navarra, Telefónica and Coursera.

BBVA has chosen Telefónica Tech to boost the cybersecurity of its operations on a global scale with the incorporation of the most advanced technologies in artificial intelligence and process automation for the prevention of cyber threats. In addition, this alliance involves the creation of a new specialised centre in Mexico, which will function as a mirror of BBVA's existing Global Cybersecurity Centre in Spain. The combination of the two will provide comprehensive and uninterrupted coverage for the entire Group.

Online courses promoted by universities, business school training and even materials offered by technology giants are some of the ways to learn to master artificial intelligence. Beyond programming, AI professionals can receive training in other areas, such as computational linguistics and ethics. Thanks to this trend, Europe currently has over 120,000 professionals who are highly qualified to work in AI.

BBVA AI Factory, BBVA's artificial intelligence hub, has been honored for the third time by Global Finance magazine as one of the leading innovation labs in the financial world. BBVA is the only Spanish bank featured in this ranking, which highlights "excellence" in creating solutions that address current challenges in the financial sector.

BBVA conducted a study in Spain and Mexico that shows that customers who use its main financial health tools save 11 percent and 20 percent more, respectively. But how did the bank ensure that they eliminated the influence of other variables when calculating this savings? To do so, the bank used two machine learning models and causal inference, a statistical methodology that detects complex cause-effect relationships.

Throughout its history, BBVA has played a prominent role in the economic and social development of Spain, propeling its progress and constantly adapting the bank in order to be at the forefront of innovation and technology. Since it was first established in the mid-19th Century (1857), BBVA has been known for being a visionary bank, with the ability to anticipate the trends that will change the financial industry and the future needs of its customers. Some of its noteworthy milestones include financing the construction of the Madrid subway system; being the first bank to allow women to do their banking without the permission of a legal guardian through the creation of the  Women’s Bank; and being the first bank to introduce credit cards as a payment method. A track record that has established BBVA as a crucial ally to face future challenges and thus encourage economic growth and the transformation of businesses.

Building a business is not easy, yet it happens to be one of the most important decisions in life that many people will ever make. And while we generally talk about challenges in this process, such as the availability of capital, the macroeconomic climate of a country, cash flow management or registration and licensing, little is said about one of the biggest challenges: mental health care.