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Sustainability and Responsible Banking

Sustainability and Responsible Banking

BBVA backs the European network of Financial Centers for Sustainability, which was presented at the Climate Innovation Summit 2018. The annual summit is organized by Climate-KIC and was held in Dublin this year. "At BBVA, we value the creation of this network of centers representing Europe's most influential cities. The initiative, which has its origins in the United Nations Environment Programme, represents an additional pillar encouraging all key players to get involved in building a more robust and resilient financial system.” asserts Antoni Ballabriga, BBVA's Global Head of Responsible Business.

Net Promoter Score, or NPS, is a metric that helps companies understand customer satisfaction and gauge customer brand loyalty. As metrics go, it’s a relatively simply one that calculates customer responses to the question, “On a scale of 0 to 10, how likely is it that you would recommend our company/product/service to a friend or colleague?".

BBVA Compass teamed up with Experian to give small business owners access to expert advice and insight at a recent national webinar. The online workshop was intended to help small business owners and entrepreneurs navigate the impact of the 2018 tax law change which may permit taxpayers other than corporations to deduct of up to 20 percent of their qualified business income from a qualified trade or business under the Tax Cuts and Jobs Act.

BBVA was recognized as a global leader for its corporate responsibility and social investment programs in the latest report of Giving in Numbers, published by The CEO Force for Good. The report is based on the largest survey in the field of corporate social responsibility (CSR), gathering data from 252 of the world’s largest companies. The report placed BBVA in the top 25% of the most socially committed companies.

Not long ago, in Colombia, nearly half the population lived in poverty. In rural areas, the overwhelming majority. Ten years ago, the BBVA Microfinance Foundation made a commitment to change this reality by creating the country’s first microfinance bank, Bancamía, in collaboration with two non-governmental organizations (NGOs) – 'Corporación Mundial de la Mujer Colombia' and 'Corporación Mundial de la Mujer Medellín'.