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Euromoney has selected BBVA as the best bank in the world for customer experience in 2026. This recognition underscores the core of the bank’s strategy: seeing the world through the customer’s eyes. Through this approach, the bank aims for excellence in execution, surprising customers with a unique value proposition and offering personalized solutions. The bank also won the award for the best bank in the world for diversity and inclusion, as well as the best bank in three countries: Türkiye, Argentina and Peru.

The bank has participated from the go-live of Swift’s new retail scheme, a global initiative that establishes a common rulebook to deliver faster, more transparent, predictable and 24/7 international payments for individuals and SMEs.

The international magazine Global Finance has recognized BBVA as World’s Best Bank in Emerging Markets in the 2026 edition of its World’s Best Bank awards, which honor banks based on criteria such as performance, reputation and management excellence. This recognition joins the other awards the BBVA Group recently received from the same publication, including the World’s Most Innovative Bank, recognition of Garanti BBVA as the Best Bank in Türkiye and the Best Investment Bank awards in Spain, Mexico, Peru and Türkiye.

Five startups—Eriklabs, Text2Test, Rudiq, Freya, and Fraud.com—have been selected for the 10th cohort of the Garanti BBVA Partners Tech Program. Working in artificial intelligence, cybersecurity, and blockchain, they will benefit from six months of mentorship, collaboration, and growth opportunities.

The insurance industry is going through a defining moment. The emergence of new risks, from climate change to cybersecurity, together with the rise of emerging technologies and an increasingly demanding regulatory framework, is transforming the way enterprises protect, invest and manage their capital. Cristina Querejeta, Global Sector Head of Insurance Coverage at BBVA CIB, outlines the key drivers behind this evolution.

Satisfaction surveys are no longer the only way BBVA gains insight into its relationship with customers. The bank is now using generative artificial intelligence to analyze hundreds of thousands of customer interactions, providing a more complete picture of the customer experience. It harnesses this technology to process selected conversations in Spain across channels such as phone calls and chats between customers and relationship managers through the bank’s app, as well as more than 220,000 monthly calls between customers and remote relationship managers in Mexico. The goal is to identify customer needs and pain points more quickly and reliably, enabling more personalized and effective service. These capabilities are deployed in compliance with applicable data protection regulations.

BBVA has provided €187 million in financing to the steel group TOSYALI to support the first phase of its solar energy plan in Türkiye. The project, to be delivered by GE Vernova and Inogen, will help advance the decarbonisation of one of the world's leading producers of green steel. Structured as an Export Finance Buyer Credit facility backed by Cesce, the transaction underscores BBVA's ability to support large-scale industrial projects that accelerate the transition to a low-carbon economy.

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Digital financing is gaining ground among small businesses and the self-employed. At the end of May 2026, 58% of new lending transactions arranged with SMEs across the BBVA Group were completed through digital channels, rising to 67% in the case of the self-employed. Between January and May, the volume of financing arranged digitally came to almost €10 billion. The bank now has more than 2.8 million digital SME and self-employed customers in the countries where it operates.

BBVA has executed the largest synthetic securitisation transaction backed by a project finance portfolio in its history, referencing a €2 billion portfolio of loans.

Garanti BBVA has joined Swift’s new payment scheme as a sending bank—a first for Türkiye—offering customers faster, more transparent international money transfers with upfront fee visibility and end-to-end tracking. The service is initially available for transfers to the UK, Spain, Australia, the US, and Germany.

At BBVA, the development and use of artificial intelligence are underpinned by a responsible AI framework based on eight principles that promote transparency, security, privacy and human oversight. The aim is to create sustainable value, uphold security standards, regulatory compliance and customer data protection, in order to preserve customer trust in the bank’s services in an increasingly automated environment.  These principles are implemented through technological capabilities, governance mechanisms, and training and support programs for employees.

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BBVA is providing sustainability training for 937 employees from 688 suppliers across 22 countries through the Capacity Building Program: Sustainable Suppliers. Participation linked to the bank has increased in 2026, with 58 percent growth in 2026 in enrolled individuals, a 65 percent increase in the number of suppliers and 69 percent growth in the number of countries compared with the previous year. The initiative is led by the United Nations Global Compact Spain, ICEX Spain Export and Investment and the ICO Foundation.

The United Nations Global Compact has selected BBVA’s experience implementing a sustainability assessment model as a case study for UN Academy, its global platform for corporate learning. In 2025, BBVA evaluated 5,200 suppliers using this model, compared to 4,600 in 2024.

During the recent London Climate Action Week, several BBVA leaders cautioned how physical climate risk is no longer solely a sustainability issue but has become a key consideration in business and investment decisions. According to Antoni Ballabriga, Global Head of Sustainability Intelligence at BBVA, “the ability to adapt to climate change has become a competitive advantage for companies.”

BBVA’s fundraising campaigns in Spain alongside the Red Cross, UNHCR, and UNICEF to support Venezuela following the earthquakes have already raised more than €1 million in donations in just 48 hours. BBVA is calling on everyone who would like to support the recovery effort to join its fundraising campaigns in the countries where it operates, including Spain, Mexico, Argentina, Colombia, Peru, Uruguay, Switzerland, and Türkiye.

BBVA has completed a transaction initiated by an artificial intelligence agent on behalf of a cardholder, as part of a live agentic commerce activity that Visa is developing in Europe under its Visa Agentic Ready programme. The payment was carried out using real card credentials and the systems of an active merchant, demonstrating that AI agents can securely complete purchases on behalf of cardholders within today’s payments infrastructure.

Garanti BBVA has issued a €30 million green bond with a maturity of one year and two days under its international funding program to support climate change adaptation and make sustainable agriculture more resilient.

BBVA has announced a €5 million donation to support the humanitarian response in the aftermath of the earthquakes in Venezuela. The contribution will support initiatives launched by UNICEF, UNHCR and the Red Cross, and other local organizations, both to address the most urgent needs and to contribute to subsequent reconstruction efforts. In addition, the BBVA Group has launched fundraising campaigns among clients and employees to expand support for the emergency and has rolled out other initiatives to support the population during this initial phase of the emergency.

Garanti BBVA has once again been named Türkiye’s Best Cash Management Bank at the Global Finance World’s Best Treasury & Cash Management Awards 2026, retaining the title it won last year. The bank was recognized for its broad cash management ecosystem, digital banking infrastructure, and innovative product offering.

Garanti BBVA and Turkish Airlines are celebrating their 25-year alliance with the launch of the Miles&Smiles Garanti BBVA Diamond Limited Edition credit card. Only 3,879 cards will be issued, a figure obtained by adding together both companies’ founding years.

The Technology, Media and Telecommunications (TMT) sector is undergoing a new phase of transformation driven by AI, the digitalization of the economy, and growing demand for computing power, data storage, cloud and connectivity. This cycle is reshaping investment and financing strategies amid a complex macroeconomic environment, affecting both global supply chains and companies’ access to liquidity. Ksenia Nekrasova and Manuel Franch, Global Heads of TMT at BBVA CIB, analyze the trends driving this new phase and the bank’s role in an increasingly competitive and specialized market.

The Bonn meetings are organized by the United Nations in preparation for the upcoming Climate Summit (COP31), which will be held in Antalya, Türkiye. Government delegates from nearly 200 countries will attend to prepare for the climate agreements.

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Diversity is part of who we are, and inclusion is part of the culture we build every day. On International LGBTIQ+ Pride Day, BBVA reaffirms its commitment to creating environments where everyone can grow and thrive with authenticity, confidence and equal opportunities.

BBVA has placed €1.25 billion in a green senior non-preferred issuance maturing on June 30, 2031. The transaction was very well received by investors, with demand exceeding €3.2 billion, more than 2.5 times the final issue size.

Preparing for a COP event is a year-round process. This phase involves a range of activities that connect one annual summit to the next and are designed to keep climate action moving forward. Technical meetings, diplomatic negotiations and international coordination all play a role in steering the way toward each summit.

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Europe and Spain have a historic opportunity ahead of them to enhance the productivity and competitiveness of their economies and accelerate innovation through artificial intelligence (AI). During the opening of the 43rd Seminar of the Association of Economic Information Journalists (APIE) at the Menéndez Pelayo International University (UIMP), in Santander, BBVA Chair Carlos Torres Vila stated that the key will be to accelerate the adoption of this technology and turn its potential into growth, shared prosperity and greater strategic autonomy. He also explained that BBVA has accelerated its transformation with the goal of leading banking in the age of artificial intelligence. To achieve this, the bank has launched a roadmap aimed at expanding the use of AI across the organization and industrializing the creation, deployment, management and governance of intelligent agents at scale.

BBVA’s Investor Relations team has been recognized at the prestigious IR Impact Awards, held last week in London, winning in the categories of Best Retail IR Strategy and Best Sell-Side Management.

BBVA’s Chair stated this Friday that Europe remains one of the world’s largest economies, with significant strengths, but needs to increase investment in order to compete globally. During the annual conference of the Spanish Banking Association (AEB), the Spanish Federation of Savings Banks (CECA) and the Credit Cooperative Association (Unacc), Carlos Torres Vila noted that the EU does not have a savings problem, but rather a challenge in channeling those savings into productive projects. To achieve this, it is necessary to simplify regulation and complete financial integration. He also highlighted the role of artificial intelligence (AI) as a driver of Europe’s competitiveness. The true competitive advantage, he explained, will come from the ability of European companies to incorporate AI at scale and translate it into productivity, innovation and growth.

Carlos Torres Vila hailed the transformative, unifying power of science and culture at the ceremony for the 18th BBVA Foundation Frontiers of Knowledge Awards. At a time marked by complexity and uncertainty, the President of the BBVA Foundation reminded the audience that progress springs from human creativity, from rigor, and from collaboration between people, disciplines and countries.

Speaking at the American Banker Digital Banking Conference in Orlando, BBVA's Global Head of Sustainability and Corporate & Investment Banking shared his perspective on how digital money, artificial intelligence and interoperability are reshaping financial services.

The Climate Summit this November 2026 will have a dual leadership model for the first time in history. With the aim of strengthening multilateral cooperation, Türkiye will host the event and hold the presidency, while Australia will be in charge of the official negotiations.