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Innovation

Innovation

In 2023, BBVA chose Amazon Web Services (AWS) to accelerate its data-driven transformation. A year later, and the bank’s global cloud data platform is a reality. Following a process that involved multiple use cases and numerous teams, BBVA has successfully completed the full migration in Europe and Uruguay to its ADA (Analytics, Data, AI) cloud platform. The project involved the complex task of migrating tens of thousands of processes and thousands of users, all with no service interruptions. Given its success, the BBVA Group is now preparing to expand ADA in 2025 to the other countries in which it operates, including Mexico, Colombia, Peru and Argentina.

Reorienting the workforce, attracting talent and improving energy infrastructure are some of the key areas the consulting firm McKinsey & Company has identified for the European Union can unleash its potential in artificial intelligence. This would allow labor productivity in Europe to increase by up to three percent annually by 2030, while reducing the gap with more competitive countries in AI, such as the United States.

Garanti BBVA recently revamped ‘Garanti BBVA Mobile’, making it faster and easier for investors to monitor and manage their investment portfolios directly on the app. The new menu for investments allows customers to view their portfolio distribution, check the status and research investment options that match their investment goals - all on a single screen. Furthermore, Garanti BBVA Mobile also offers educational content designed to improve customers’ investment knowledge in its Investment Academy.

Artificial Intelligence (AI) is rapidly transforming the way we interact with the world. At BBVA, the Behavioral Economics team works to leverage its potential in a safe and responsible way by improving customer experience and process efficiency. How? By shaping AI development and adoption.