Digitization in the banking sector is increasingly taking on different dimensions. Virtual assistants and chatbots have come to life with the support of artificial intelligence technologies. BBVA’s Turkish unit was a pioneer in the country with the launching of Ugi in 2016 and Whatsapp and Facebook Messenger bots a few years later.

BBVA’s Swiss franchise has expanded its cryptocurrency custody and trading service, which now allows for ether operations. This cryptocurrency developed by Ethereum is the second most used cryptocurrency after bitcoin, and completes BBVA Switzerland’s pioneering offer.

BBVA’s Turkish franchise has integrated the country's code standards into all of its mobile channels, ATMs and POS devices.

Taking a leading role in the sector with its innovative solutions in digital banking, Garanti BBVA has implemented the Document Upload function for their corporate customers where they can add their financial data from Corporate Internet Banking.

Greenspark’s technological solutions allow large companies and SMEs to offset their environmental impact by integrating into their websites services to plant trees for each order received, or clean up ocean plastic for each new subscriber to their newsletter. BBVA Anthemis Venture Partnership leads the first round of financing for this British startup.

A team of university students from Mexico developed an app in just three days to meet customers' needs in terms of finances, entertainment, shopping and transport. Thanks to their business acumen and the use of artificial intelligence and QR code payments, they were able to win the 2021 BBVA Hackathon, which brought together 752 participants from different countries virtually.

BBVA and 500 Global have signed an agreement for 500 Global to develop an Intelligence Platform that would support BBVA’s ability to identify new startups, technologies and emerging trends with the potential to impact the future of the most innovative industries, and by extension, the finance sector. The new BBVA-500 Intelligence Platform will attempt to promote new collaborations and pilot projects between startups and the bank.

BBVA comes first in the ranking of the most influential brands in the financial technology conversation on social networks, created by Onalytica. This company, specialized in connecting brands with influencer communities, highlights BBVA for being the first company of reference in the creation and generation of fintech thought leadership content on.

“Four Principles for Realizing Strategy with Innovation” by Nils O. Fonstad, Research Scientist and Jukka Salonen, CISR Industry Research Fellow has been published by The MIT Sloan Center for Information Systems Research, a research center at the Massachusetts Institute of Technology that focuses on the use of information technology and management in complex organizations. The briefing analyzes the bank’s successful implementation process of its single development agenda (SDA) model.

Social networks are experiencing an outburst of influencers generating content on financial topics. More than previous generations, millennials (those born between the early 1980s and the late 1990s) and centennials (those born starting in the late 1990s) appreciate when this type of information comes from someone like themselves. But regulators that have started to monitor their activity recommend taking precautions before following their advice and warn of the risks of turning investing into “a videogame.”