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Innovation

Innovation

BBVA, together with the other 15 major Spanish banks, took part in the first tests leading to potential issuance of the digital euro. The initiative, coordinated by Iberpay, involved the Bank of Spain as an observer and its findings are included in the report.

Endeavor, the global entrepreneurship organization, convened four European banks at its event 'Leading Innovation in Financial Services' to seek synergies and formulas that promote innovation. Ainhoa Campo, global manager of Open Innovation at BBVA, pointed to the “robust growth” of fintech’s ecosystem in southern Europe.

BBVA has launched Travel Packs; a new fully digital service that allows customers to save on fees and commissions during their travels abroad. Customers will be able to select the plan that best suits them, choosing from basic, standard and premium, and enjoy the advantages that each one provides; all without having to take out a new card. This new service is available for more than seven million debit and credit cards issued by the entity to individuals.

In the last six years, BBVA’s original team of less than ten designers has bloomed into a community of more than 500. This year the bank earned a special mention at the Spanish National Design Awards. In the meantime, design became a strategic driver of its transformation process, allowing customers to play a leading role by determining the design of its products. BBVA is facing the future trying to scale up its products by globally with efficiency, integrating data into design and exploring new user experience features, such as voice-enabled navigation.

BBVA is the first bank to receive a special mention in the design category during Spain's National Innovation and Design Awards (Premios Nacionales de Innovación y de Diseño), organized by the Ministry of Science and Innovation. The award was presented by the King and Queen of Spain in Granada.