BBVA has launched a service in Spain that allows customers to instantaneously and securely pay for lottery tickets and bets and collect winnings using their mobile phone. By going to the bank's app, customers can use Bizum to generate a QR code that allows them to pay or collect money at 11,000 Loterías y Apuestas del Estado retailers. This is the first time that people have been able to pay in physical stores using Bizum and a QR code.
Innovation
Innovation
The most popular and innovative credit card in Turkey, Garanti BBVA’s Bonus, has launched the service ‘Bonus Check-up’. This service informs customers of their finances and offers guidance when their credit card applications are denied.
BBVA has developed Global Commercial Cards, a solution which allows companies to have greater control of employees’ use of commercial cards simplifying the processes of expense submission and approval.
According to a report by Smartme Analytics, BBVA’s app has the largest share of users at 22.6%. BBVA’s country manager for Spain, Peio Belausteguigoitia, stressed that “investment in technology in recent years enabled a rapid reaction to the crisis.” Peio made these comments at the 27th Meeting of the Financial Sector, with the theme ‘Building the Future’, hosted by Deloitte and ABC (a leading Spanish newspaper), while speaking about the role of the financial sector in the crisis and its future challenges.
This award recognizes BBVA Next Technologies’ commitment using technology to face COVID-19 crisis.
The European Banking Federation recently organized a conference on innovation and cybersecurity where the role of banks in the digital economy and platform economy was discussed, among other topics. According to BBVA, the key to ensuring that financial services benefit from this economy is the creation of a framework for the different types of participating companies to compete fairly.
The Navarra-based company Veridas has experienced solid growth since its creation in 2017 and has established itself as a global leader in the field of biometrics and digital identity verification. Its two founding partners, BBVA and Das-Nano, have carried out a financing round of four million euros in the company that will serve to continue expanding their business in new markets.
Out of all of BBVA's customers in Spain, 67% are digital and 61% use their cell phones to engage with the bank. This means that the vast majority of BBVA customers in the country opt for the website or the app to connect with the entity. The pandemic has driven the digitization of customers who, until now, were not familiar with the use of these channels. All this, together with the fact that BBVA's app is the most used in Spain among all banking applications according to a report by Smartme Analytics, places BBVA as a leader in digital banking in Spain, with a market share of 22.2%.
It’s a challenge to find out what society thinks about a company or brand, especially when you have 40 million followers spread across 10 countries and 190 social media profiles, like BBVA. Even so, the winners of the BBVA Hackathon 2020 accomplished it in only three days, developing a tool to measure users’ feelings about the bank on social media, using machine learning techniques.
Smart transactions allow Garanti BBVA customers and clients to streamline their daily banking activities and keep their personal finances under control using the bank's mobile app.