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Innovation

Innovation

BBVA Group will gradually roll out the next generation of wireless connection technology — WiFi 6 — across its corporate offices in Spain and Portugal. The bank thus becomes one of the first Spanish financial companies to adopt the technology, which will provide faster browsing speeds and greater coverage to complement 5G.

Internet sales have soared in recent months, resulting in growth in the ecommerce sector. But if new purchasing habits are to truly take root and survive in the post COVID-19 reality, businesses will have to carefully nurture the customer buying experience. Against this backdrop, artificial intelligence (AI) is not only a tool to help improve the user experience and increase customer satisfaction, it can also facilitate payment management and detect potential fraud.

Advances in artificial intelligence and mobile technology have led many banks to consider using virtual assistants to provide their customers with personal and portable financial managers. In this article, BBVA design manager, Julián García Ruiz, describes the challenge BBVA undertook and the path that led to the creation of the bank’s virtual assistant, Blue.

How do cybercriminals think? What techniques do they use and how do they set up to implement them? What are their goals? There's nothing better than putting yourself inside the bad guy's mind so you will be ready to react. We tell you how these criminals behave.

Acceleration programmes, like Open Innovation from BBVA helping startups from the fintech ecosystem, are an opportunity to offer tailored support that helps entrepreneurs to refine their model, boost their growth and access investment. In the case of the BBVA programme, the project is bringing to a close nine months of workshops, mentoring and support. For the bank and entrepreneurs, the initiative has provided an opportunity to learn together.

The sixth generation of WiFi delivers faster connectivity, expands its reach, and supports a greater density of connected devices. This technology, which goes hand-in-hand with 5G, will facilitate the rollout of sensors for the Internet of Things (IoT) and the creation of immersive and augmented virtual reality experiences.