Last year was a big year – the best year, in fact – for BBVA Compass Retail Banking.  

The retail bank unit, with a 644-branch network, not only realized its best year ever in customer growth, nearly doubling growth from the prior year, it also ramped up productivity and achieved record profits. And if that weren’t enough, the team tripled its in-branch mobile demos, reached the top level of retail network and mortgage origination Net Promoter Score (NPS) and improved workflow both inside and outside the branch.

BBVA has been named by digital banking consultants 11:FS as one of the world’s best digital providers - for the second year in a row.

Creating global products is one of the keys to BBVA’s transformation and represents one of its main challenges to becoming a digital company. The goal is to develop solutions that incorporate the Group’s best practices and whose components can be reused. In doing so, the bank is more efficient, can go to market more quickly, and creates a single user experience across the bank’s operating countries.

Social networks and the conversation created by the media on the internet provide a reliable source of information to gauge society’s feelings or perceptions on certain topics. In a new report, BBVA Research applies big data and artificial intelligence techniques to analyze the reach, the topics, the key players and the perception of the fintech phenomenon based on the information published on Twitter and traditional media.

Propel Venture Partners, BBVA’s San Francisco based venture capital investment vehicle, has co-led the latest funding round into a business seeking to link up psychology and machine learning.

In an article, Forbes praises BBVA’s digital strategy and technological deployment, as well as the AI-powered apps that the bank is already using to deliver better solutions to its customers.

BBVA Compass launched BBVA Compass Financial Tools as part of its mobile app functionality in August 2018 and recently released numbers prove just how valuable customers found the addition.

Artificial Intelligence and online messaging platforms are joining forces to help users easily build their savings with chatbots. Millennials are accustomed to using these kind of channels to address personal admin chores, so it is logical that they tend to be the target market for tools like Charlie, a chatbot that is part of Propel Venture Partners’ investment portfolio.

The U.S. consumer credit market is expected to change in the coming 12 months. Not only as a result of the positive growth of the market itself, but of disruptive and innovative elements that will drive the sector’s transformation.

In this article we explain how, thanks to Timecop (Auto ML in time series), we can look for anomalies or forecast time series in a large number of cases, using a simple and fast way.