Digital transformations are most effective when customers are not aware their bank has undergone one, says BBVA Compass Head of Retail Banking Çağrı Süzer.

BBVA has held its inaugural Open Innovation Open Talks event in San Francisco to a packed audience of investors, startups and key commentators - both from within the financial services world and beyond.

The global head of Customer Solutions (CS) closed BBVA Colombia's quarterly planning meeting in an ‘All Hands’ session with 300 participants representing all areas of the bank. The message is clear: the transformation is accelerating.

The BBVA Compass Mobile Banking App has won multiple awards for its functionality, including most recently being recognized as a 2017 Mobile Banking Leader for Ease of Use by Javelin Strategy & Research.

From depositing checks to setting up direct deposits from the app and transferring funds, BBVA Compass has worked hard to put the power of the bank in customer’s hands, giving them always-on access and powerful functionality to conduct their financial lives as they see fit. With so much functionality, and more constantly being added, BBVA Compass has created a series of videos that explains the functionality and empowers the consumer to stay in control of their own financial journey.

End up hating the sound of the alarm. Have coffee for breakfast and with any luck a couple of biscuits. Drive right into the middle of a traffic jam and can’t find anywhere to park. All these problems can be avoided by creating for yourself the desired routine with a smartphone in hand and the best morning apps.

BBVA backed Garanti Bank, in cooperation with Turkish Central Bank and TUBITAK, the Scientific and Technological Research Council of Turkey, has sponsored the first Blockchain Workshop in Turkey.

Finding funding is the main concern of the fintech sector in meeting growth and expansion targets, according to a new report published by the London Stock Exchange Group and TheCityUK. However, collaboration with big financial institutions on the basis of initiatives such as BBVA Open Talent is becoming increasingly important as a means of gaining presence in the market and driving fintech growth.

That surfing on the internet means leaving a trail of personal information is nothing new. Browsers gather preferences and habits thanks to the cookies installed in computers when surfing.

This week in London, BBVA hosted a roundtable at the Innovate Finance Global Summit. This year’s event, held at the historic City of London Guildhall, brought together forward-thinking global leaders from seed stage start-ups to global financial institutions and professional services firms.

The relationship between banks and 'fintech' startups has evolved from mistrust to collaboration.  Users, already used to enjoying improved customer experiences, may come out big winners. In this collaborative context, BBVA is mentioned as an organization that is “showing the world what the future of banking can be”.