Personal finances
05 Jan 2022
With December 2021’s data, BBVA customers using its digital financial health tools now exceed 11.7 million. This is the equivalent of a 48% increase in relation to the almost 8 million customers that used these features a year ago, according to the data recently made public by the bank.
09 Dec 2021
Digital banking
“We want to improve the financial health of our customers with solutions based on technology and data”
BBVA continues to emphasize its digital transformation as an essential factor in achieving its ambitious goals, presented at Investor Day. In this interview, Global Head of Client Solutions David Puente highlights how being a pioneer in digitization gives BBVA an advantage to continue growing in areas such as payments and insurance, create alliances through ‘open banking’ and, in particular, to take a new strategic leap: evolve from providing services to proactive recommendations to help customers improve their financial health and transition to a decarbonized economy.
02 Dec 2021
Financial education
BBVA makes financial health the key to building a customer relationship based on trust
On Wednesday, BBVA’s CEO participated in a discussion on technology and confidence in the banking sector at the Global Banking Summit organized by Financial Times. Onur Genç explained that BBVA wants to be the bank its customers trust and help them to improve their financial health.
06 Jul 2021
Financial education
Onur Genç: “In the future, our advisory activity with clients will play a pivotal role”
The BBVA CEO underscored banks' advisory work as an essential element in their new customer value proposition, during his participation in the sixteenth edition of the IESE Banking Meeting, held today under the motto “Helping to boost the economy.” Onur Genç also stressed that this advice is based on the trust and knowledge of an expert, and that through the use of technology and data, banks can improve the value they deliver to clients. In addition, he dubbed climate change one of the biggest disruptions in the history of mankind and also a huge opportunity.
01 Jun 2021
Garanti BBVA is a firm believer that financial health is a prerequisite for a better life. As such, monitoring the financial health of its customers has become a priority social responsibility for the bank.
10 Nov 2020
Digital banking
BBVA: digital leader in Spain, where nearly seven out of ten customers are already digital
Out of all of BBVA's customers in Spain, 67% are digital and 61% use their cell phones to engage with the bank. This means that the vast majority of BBVA customers in the country opt for the website or the app to connect with the entity. The pandemic has driven the digitization of customers who, until now, were not familiar with the use of these channels. All this, together with the fact that BBVA's app is the most used in Spain among all banking applications according to a report by Smartme Analytics, places BBVA as a leader in digital banking in Spain, with a market share of 22.2%.
13 Jul 2020
The impact of the COVID-19 crisis is laying bare existing social and economic gaps across the globe. According to a paper by the Federal Reserve Bank of New York, minority-owned businesses have a poorer financial health, and are struggling more under posed by the global pandemic.
07 Apr 2020
Simple,a subsidiary of BBVA USA, today announced another addition to its rapidly growing list of products and features for its online customers with the launch of its No-Penalty CD.
02 Apr 2020
The coronavirus crisis has lead to a situation of instability and uncertainty in the markets. For investors, it’s time to keep a cool head and consult reliable, updated sources of information. On the other hand, people who would like to learn to invest while at home these days, have many different kinds of quality educational resources just a click away.
31 Mar 2020
During the COVID-19 pandemic, concerned people across the country have been swarming the grocery stores, hoarding toilet paper, hand sanitizer, and basic foods such as eggs and bread.
18 Feb 2020
Financial education
Carlos Torres Vila: “Through data and artificial intelligence we can improve our customers’ financial health”
BBVA’s Group Executive Chairman participated this Monday in the presentation of 'Superpowers of Artificial Intelligence', the latest book by Kai-Fu Lee, one of the world’s most authoritative voices in the field of Artificial Intelligence. Both were invited to feature as speakers in a discussion panel and share their insights into the technological revolution and how it is reshaping society. “Through data and artificial intelligence we can improve our customers’ financial health,” said Carlos Torres Vila.
14 Jan 2020
Interview
We interview Hector Chacon, BBVA USA Global Wealth Executive
Wealth management in the 2020s: “It will be necessary...to push for innovation through analytics”
17 Dec 2019
Financial and commercial services
BBVA USA appoints Heather Pesikoff as Senior Trust Advisor and Head of Specialized Trust Services
BBVA USA has appointed Heather Pesikoff as its new Senior Trust Advisor and Head of Specialized Trust Services within its Asset Management team.
20 Sep 2019
Summer days are dropping like the gold, brown and red leaves of fall. School has started for students across the nation, and vacation days are becoming few and far between. But why not plan ahead and think about investing in a property that could bring both memories and lucrative situations?
18 Sep 2019
Good financial health is a growing and serious concern. Individuals who exhibit financial vulnerability may spread negative effects to their households, compromising their well-being. It is therefore critical to understand financial health and the extent to which it can contribute to improved financial resilience. According to a recent report by BBVA Research, digitalization and financial education are key elements to be included in any public or private measures intended to help improve individual financial resilience.
17 Sep 2019
29 Aug 2019
Calama is a Chilean city known as the gateway to the Atacama desert. A barren place that smells of dust, salt and heat. However, it was the destination chosen by Gladys Chacana to rebuild her inner strength. At 73, this woman has something she would never even dared to dream of: a support network that makes life in this place a bit less arid.
20 Aug 2019
For years the increase in non-performing loans (NPLs) resulting from the financial crisis represented one of the major risk factors for the banking industry in the eurozone. This increase was relatively heterogeneous, with a greater impact on the peripheral countries in Southern Europe.
16 Aug 2019
Mark Zacheis is the head of BBVA Global Wealth operations in the Dallas-Fort Worth market - an area saturated with wealthy families and individuals. In fact, the DFW area was deemed as one of the top ten wealthiest places in the entire world, according to a ranking from Wealth-X in early January.
12 Aug 2019
Digital transformation in the banking industry cannot be overstated. From mobile capabilities to digital check deposits to P2P platforms such as Venmo and PayPal, the wave of digital is washing ashore on every financial institution's line-of-business. This constant shift can provide customers numerous options when managing their finances.
08 Aug 2019
Another page has turned in the calendar and the sun has since long set over the first half of the year. The more the year progresses, the more new data comes from 2018. That includes data on personal loans and consumer habits.
15 May 2019
Personal trust services can help you, your family and your legacy.
07 May 2019
Financial education
Financial health is the key to overcoming obstacles and accessing the best opportunities
Darren Easton, Senior Director at the Center for Financial Services Innovation (CFSI), is one of newest members of the Center for Financial Education and Capability’s Advisor Council. Excited about this new role, Easton will bring his valuable knowledge in financial health, finance and communications to the Center.
11 Mar 2019
Money is often cited as being one of the biggest causes of stress in people’s lives. So imagine a ‘Self-driving’ bank account that took away some of that stress by watching your finances 24/7 and acting on your behalf to make your money work harder for you. Well it’s a future that's very close to becoming a reality with latest advances in Artificial Intelligence now able to do more for you than ever before.
19 Dec 2018
Like many Americans, you may find your mailbox stuffed with envelopes from banks, credit card providers and other lenders who want to make you an offer. (That includes your email, too.) Those offers may range from a pre-approved offer, to an invitation to apply, to a 4-page application.
12 Dec 2018
Promising yourself to save and end up throwing in the towel is a common thing so a little nudge from time to time is no bad thing. According to the report ‘Nudges for Financial Health: Global Evidence for Improved Product Design’ of Innovations For Poverty Action (IPA), the commitment mechanisms that financial institutions put in place to help their customers are an effective solution for achieving savings once and for all and improving financial health.
07 Dec 2018
Nothing can prepare you for the loss of a spouse or partner. The emotional burden alone is enough to virtually paralyze even the strongest and most organized people. But the logistics in the aftermath of a death in the family can also be staggering. That’s why it is so important to prepare yourself and your family well in advance.
01 Dec 2018
29 Nov 2018
Seeing your checking account slowly but steadily drop throughout the weeks leading up to pay day may give you a sinking feeling yourself. If you’re not paying close attention as it drops, you may end up even spending more money than you have in the account, which means you’ve overdrawn.
26 Nov 2018
Artificial Intelligence
Propel Venture Partners lead Series A funding into new ‘penguin-powered’ AI advisor
BBVA-backed investment fund to support growth of advisory service Charlie, aimed at less financially astute U.S. consumers.