BBVA's executive chairman joined CEO Onur Genç at the bank’s headquarters in Madrid to participate in an employee meeting where they reviewed lessons learned from the crisis and how the bank's strategic priorities have proven their resilience in the face of the recent challenge. Carlos Torres Vila believes that, in the current context, BBVA’s purpose, strategy and values “are more relevant than ever.” Together with Ricardo Forcano, global head of Engineering and Organization, and Carlos Casas, head of Talent & Culture shared further details about the bank’s plans for Spain and Turkey where the pandemic statistics favor a return to the workplace.

BBVA’s Group executive chairman underscored the urgency of reactivating the economy to prevent damage that could be irreversible - something we should do standing “united and with consensus.” At an event organized by the Spanish Federation of Businesses (CEOE), Carlos Torres Vila indicated that “private investment is crucial to a digital, data-based, social and sustainable future.”

The COVID-19 pandemic's effects on the financial industry and consumers have been well-chronicled in traditional and social media alike. Banking may never be the same moving forward, in many different ways. That could also include an expedited disappearance of cash, a mode of payment that was already on the decline. 

The COVID-19 healthcare crisis has changed all of our lives, both personally and professionally. The situation in the financial markets has not been easy; it has required new ways of doing things and has forced us to rapidly adapt to a context where both client demand and the type of products they need has changed. Many corporate clients have needed liquidity and have looked to banks to take exceptional steps to help their businesses weather the crisis. BBVA has been there for our clients the whole time. In a new installment from the series ‘The Essentials of BBVA,’ Cristina, Sandra, and Maria tell us about their experiences during the crisis, what kind of support they have provided their clients, and how they have faced the unique challenges of this situation.

In an interview with the Financial Times, BBVA Group executive chairman Carlos Torres Vila stressed that: “If we want to avoid a deeper economic impact that may be irreversible, measures should be compatible with controlling infection rates, [keeping] contagion at bay [while] reactivating the economy. The best way to reconstruct is not to destroy.”

BBVA’s CEO sat down with Turkish news agency Anadolu to discuss the current scenario facing Turkey’s economy and banking system. Onur Genç expressed his optimism regarding Turkey's progress at the economic level and considers that banks are in good shape to face this crisis. Digitization, in his opinion, will be key for banks in the current scenario. In this sense, he cited Garanti BBVA as an example of a digital leader, with almost nine million digital customers, eight million of whom are mobile.