On Monday, the Country Manager of BBVA in Spain, Peio Belausteguigoitia, held a virtual meeting with the team from bank’s entire business area in Spain (more than 20,000 people) to offer support and update them on the bank’s current situation. The director reported that the bank has managed to adapt to the new situation in record time.

Lending institutions belonging to the Spanish Banking Association (AEB) and the Spanish Federation of Savings Banks (CECA) are joining forces to announce a new voluntary measure to help mortgage customers affected by the COVID-19 outbreak, according to a statement from both entities. People with a mortgage on their first home who are affected economically by the coronavirus outbreak may apply for a deferral of up to 12 months in the capital repayment. Likewise, principal repayments on personal consumer loans are to be deferred for up to six months. This means that these customers will only pay the interests on the mortgage loan, which will reduce considerably the amount they were paying until now.

BBVA’s has increased its initial €25 million commitment to €35 million to be used in to fight the coronavirus pandemic in the countries within its operating footprint. BBVA Group Executive Chairman Carlos Torres Vila recently explained that the bank must “step up” and use everything in its power and all its resources “to save lives, alleviate the economic impact, and help others overcome these difficult times.”

During the COVID-19 pandemic, concerned people across the country have been swarming the grocery stores, hoarding toilet paper, hand sanitizer, and basic foods such as eggs and bread. 

BBVA's Turkish franchise is launching new measures to protect the health of employees, customers and society, while tackling the possible economic challenges generated in Turkey by coronavirus.