Bank services

BBVA has submitted to the Spanish National Markets and Competition authority (CNMC) a series of unprecedented measures to guarantee financial inclusion, lending to SMEs and competitiveness, especially in Catalonia and the Valencian Community, in order to facilitate a prompt authorization for the combination with Banco Sabadell. The specific commitments being presented include: BBVA will not close offices where there is no other branch nearby and will maintain the commercial terms for individuals and SMEs in those postal codes in which there are fewer than four financial institutions¹. In addition, the bank is committed to maintaining, for 18 months, the working capital lines for all SMEs, and the current total credit volume for those that work exclusively with the two banks². These commitments largely mitigate the risks identified by the CNMC, which are mostly focused on certain territories. The bank will continue to collaborate closely with the authority to finalize the commitment agreement and the authorization of the transaction as soon as possible.

¹For the purpose of competition, BBVA and Banco Sabadell are considered as a single entity.

²Except in case of financial deterioration.

The Banker/Private Wealth Magazine has recognized BBVA as the best private bank in Colombia and Peru in the 2024 edition of the awards. The bank has also been singled out as offering the best high net worth client service in Latin America. The Banker also commended BBVA’s private banks operating in Mexico and Spain.

The bank expects to bring in investments from 65 companies in its first year. Mexico has more trade per year with Texas than with Asia.

Throughout its history, BBVA has played a prominent role in the economic and social development of Spain, propeling its progress and constantly adapting the bank in order to be at the forefront of innovation and technology. Since it was first established in the mid-19th Century (1857), BBVA has been known for being a visionary bank, with the ability to anticipate the trends that will change the financial industry and the future needs of its customers. Some of its noteworthy milestones include financing the construction of the Madrid subway system; being the first bank to allow women to do their banking without the permission of a legal guardian through the creation of the  Women’s Bank; and being the first bank to introduce credit cards as a payment method. A track record that has established BBVA as a crucial ally to face future challenges and thus encourage economic growth and the transformation of businesses.

The surge in online banking has heralded many benefits for customers who insist on being able to bank wherever and whenever they choose. However, the digital revolution has been harder for many older customers, who are not very Internet savvy, and for those living in villages and rural parts of Spain. Moreover, customers finding it hard to keep up with their payment obligations need solutions, such as tailoring installments to their payment capacity or having their loan refinanced. Banks have reacted to these social demands and are stepping up to the challenge.

Sending money from one side of the globe to the other is apparently very simple, but cross-border payments pose a real challenge. Making international transfers quickly and safely requires a complex structure in which relationships with other financial institutions are essential. The International Financial Institutions area at BBVA has a team of bankers that promotes the creation of a global network of banks that provides customers with the possibility of making international investments and transactions.

The Banker, a magazine part of the Financial Times group, recognized BBVA at its annual awards as the Best Bank in Europe for Innovation in Digital Banking. The magazine gave this award to BBVA for being the first bank to allow its business customers to measure their carbon footprint, helping customers make the best decisions to improve their financial health and the bitcoin trading and custody service launched in Switzerland for private banking customers.

BBVA’s goal is to make the opportunities of this new era available to everyone. Being connected and having operational capabilities from anywhere in the world is more important than ever given the circumstances. The correspondent banking team, also known as International Financial Institutions (IFI), is a key part of this endeavor.

Asia has become the world’s fastest growing economic region of the 21st century and currently plays a central role when it comes to decarbonization and global supply chains.

In 2023, the region accounted for 60 percent of global economic growth and one out of every two billion dollars of investment, according to UNCTAD data. According to Fitch, by 2050, five of the world’s 10 largest economies will be in Asia.

Driven by their domestic growth, Asian corporations have been significantly expanding their global presence and now make up more than 40 percent of the world’s largest companies, based on Fortune 500 revenues. This internationalization has accelerated under the phenomenon known as nearshoring, where producers seek to move closer to their end consumers. This has prompted many Asian companies to set up in countries where BBVA has a universal bank, such as Mexico, Spain and Türkiye.

Changes to Turkey's banking legislation herald a new stage that will see customers increasingly shifting towards digital banking. In anticipation, Garanti BBVA - the bank that spearheaded the development of online banking in the country - has digitized its entire customer onboarding process and allows banking transactions to be carried out easily, quickly and safely.

Contact Center World, one of the most prestigious call center associations in the world, presented Garanti BBVA first prize in the categories for the best call center and best customer service in the Europe, Middle East and Africa (EMEA) region.

On December 18, 2020, Turkey will start the use of FAST instant payments systems. In this line, Garanti BBVA is committed to these solutions and will roll out its easy linking services that will enable instant transfers anytime without the need for IBAN.

A total of 15 new BBVA USA branches will open in early 2021, as announced by the bank recently, with all branches being opened in the bank’s Texas footprint. One of the biggest, and more unique, differences of these modern branches is the new Personal Banker Bar, a feature meant to replace a traditional teller line, and enhance the consumer experience.

During the COVID-19 pandemic, concerned people across the country have been swarming the grocery stores, hoarding toilet paper, hand sanitizer, and basic foods such as eggs and bread. 

BBVA USA today announced that it would be closing most of its 637 branch lobbies and instead serving customers through its drive-thrus as a proactive measure to protect the health and well-being of customers, employees and communities, as well as do its part to limit the spread of the coronavirus COVID-19.

BBVA considers protecting the health of its customers and employees a priority, following the state of emergency declared in Spain due to coronavirus. For this reason, the bank recommends that customers do their banking on digital channels (the bbva.es website, the mobile app and BBVA Line) as well as with the more than 2,000 remote advisers. Specifically, the bank’s app makes it possible to bank remotely easily and with total security, and offers an array of tools to help customers control their expenses and personal finances effectively. It is no surprise that for the third year in a row, Forrester Research named it the world’s best mobile banking app in 2019.

Voice is already the gateway to many services and applications that have become an integral part of our daily lives. The level of intuitiveness and user-friendliness enabled by voice-based interfaces place them heads and shoulders above other options when it comes to interacting in a seamless way with our devices. From a biometrics standpoint, voice offers additional benefits.

For the second consecutive year, Global Finance magazine has recognized BBVA’s treasury and cash management services, naming the bank as the Top Treasury and Cash Management Provider in the Southwest for 2020. 

A total of six community organizations in the Bryan-College Station area were awarded a sum of $22,500 in grants from the BBVA USA Foundation during a breakfast presentation on Thursday.

The past 12-months have seen significant evolutions in the way BBVA uses technology to provide banking products and services. This is a selection of this year's BBVA digital transformation highlights.

Automatic learning is a prerequisite for intelligent systems. It enables data-driven predictions and creates new business opportunities. Banking in general, and BBVA in particular, is already taking advantage of this technology in order to improve products and services for its customers.

The roll-out of networks with speeds far superior to 4G will improve customer experience and allow for real time information processing, making communications more secure.

Experts in telecommunications, industrial engineering, and IT have developed the artificial intelligence that gives Google Assistant, Siri, and Bixby their voices. The most common techniques used to generate responses are based on templates that contain changing parameters.

BBVA USA was recognized by Kiplinger as its runner-up in the Best Banks for High-Net-Worth Families category for 2019. The Washington, D.C.-based publisher of business forecasts and personal finance advice cited BBVA’s expansive wealth services, including its attractive relationship program and well-regarded private bank, and specifically noted its Premier Personal Banking program.

BBVA Compass Sales and Service Advisor Rebecca Alexis has “nothing but veterans” in her family. It’s one of the biggest reasons she allocates so much of her professional and personal time helping them with her financial expertise.

Over the years, my life has gotten increasingly digital, without me even realizing it. Take for instance, payments. Typically, I pull out a debit or credit card to pay for store purchases. Online bill pay works for the monthly bills. And for splitting dinner bills, classroom payments, sports fees and babysitters, P2P does just fine.

Already a leader in housing loans and cards, Garanti Bank became Turkey's largest private bank in 2018 in all individual product groups by rising to the leading position in individual loans and time deposits. According to the results of the third quarter of the year, Garanti ranked top as the preferred private bank in terms of time deposits after individual loans. The efforts in the retail banking sector have contributed significantly to the successful performance of Garanti Bank in the third quarter.

Garanti Bank customers now have two more products at their disposal, 'Motorcycle Loans' and 'OSS Insurance' (one stop shop). These new solutions give customers quick and easy access to credit and insurance options at the point of sale, with minimal paperwork. The bank’s goal is to make life easier for its customers through innovative products and services.

Money20/20 USA, the world’s largest fintech and payments event, took place earlier this week in Las Vegas. The annual event, now in its sixth year, touts itself as the place where the payments, fintech and financial services create and explore the ways consumers and businesses manage, spend and borrow money.

BBVA Wealth Solutions, Inc. (BWS) today announced the launch of its newest digital investment services product, SmartPath Digital Portfolios, a new digital advice solution designed to help investors achieve their financial goals. SmartPath Digital Portfolios—powered by BNY Mellon’s Pershing—delivers an engaging user interface, along with a selection of managed account options, to provide an optimal advisory investment experience and help investment advisors achieve increased efficiencies and scale.