Human capital

BBVA received the Gallup Award for one of the world’s top workplaces. This marks the third time the financial institution has received this global recognition.

More than 650 of the bank's professionals have benefited from international experience in recent years. The initiative provides clear rewards for employees, but also for the bank, since the programs foster corporate culture, train staff in strategic skills and build loyalty among in-house talent.

The bank received the prestigious certification thanks to its employee management strategy and policies. The Top Employer seal is a sign of the organizations’ commitment to bring about better work environments through excellence in their workforce practices and policies.

The financial institution will use two floors of the recently completed skyscraper, Two Manhattan West. The move of the New York workforce, which currently has 350 employees, is planned for the last quarter of 2024.

BBVA is the top Spanish financial institution in the ranking by the prestigious U.S. publication. The list, compiled from 170,000 employee surveys, includes the companies with the best work environment, with the most satisfied, proud employees.

Work-life balance measures, the working environment, development and training opportunities were all decisive factors in making BBVA the most attractive company to work for in the Spanish financial industry, according to the Randstad Employer Brand Research survey. The study was conducted by an independent entity among some 163,000 respondents —more than 7,100 within Spain— to understand the main reasons why someone would look to pursue a career at a given company rather than another.

The prestigious publication has included BBVA among the best companies in the world in the first edition of this list put together in collaboration with Statista.The bank is the second Spanish company in the ranking and sixth bank worldwide. The ‘World’s Best Companies’ is a comprehensive list of the most remarkable organizations around the globe  in various sectors based on three dimensions: employee satisfaction, revenue growth and sustainability.

The financial institution is launching a new job portal to attract people with technological backgrounds in the different countries where it has a presence. The Group expects to end 2023 with over 2,600 new hires of this type of professionals, 1,000 of which will be in Spain.

The U.S. based consulting firm, Gallup, has selected BBVA as one of the most exceptional companies to work for in the world. The Gallup award recognizes organizations that are committed to the corporate culture and talent development of their workforces.

The American magazine Fortune, which compiles the World's Most Admired Companies ranking, once again places BBVA as the first and only Spanish bank on its list.

The 2023 Bloomberg Gender Equality Index measures companies’ commitment and transparency in the presentation and monitoring of gender data. BBVA is listed on this benchmark index for the sixth year in a row with a score that is above the average for all companies; above the average for companies in the finance sector; and above the average for Spanish companies.

BBVA has a global people management model in place that inspires employees toward a common purpose and shared values, while recognizing and rewarding individual contributions. In this way, it involves the workforce in the global strategy and reinforces their commitment to the objectives of the company.

Cornerstone OnDemand, Inc., a global leader in adaptive HR solutions, announced that BBVA is leveraging Cornerstone’s tools to develop and enhance its employee growth strategies and manage various talent areas, including recruitment, assessment, learning and mobility.

Almost 1,000 engineers have joined BBVA in the first half of 2022. A figure that the financial institution expects to double by the end of this year. These are technology profiles that are embedded throughout the different countries where the bank has a presence, 400 of them in Spain.

The pandemic proved to be the turning-point for her to take the most important step of her life. Not without fear, Alicia García began a gender transition process to "not have to hide my identity and be able to be myself." This was a personal journey with an impact on her work environment. Although a lot less than expected.

80 percent of BBVA personnel (87,000 employees) in all countries where the bank has a presence have received sustainability training, specifically on climate action and inclusive growth - two pillars of the bank’s sustainability strategy. They have spent an average of 3.5 hours per person in the training.

In an organization as large and diverse as BBVA, with more than 110,000 employees in 25 countries, we are bound to encounter different family models that go beyond the one formed by two adults of different sex and one or more children. To better understand each type of family and their specific needs, the bank has created a guide to make that diversity visible. “We want to raise awareness that there are other family models besides the conventional one. At BBVA every family has their place, and we are under a duty to be aware of the needs and specific features of each one,” explains José Antonio Gallego, Diversity Discipline Leader at BBVA.

The bank becomes the first financial institution in the world to share its cybersecurity knowledge with society through Coursera, a learning platform with 97 million registered students. As experts in cybersecurity, BBVA's goal is to train, motivate and empower its customers, and society in general, to acquire secure behaviors to properly manage the risks posed by the digital era.

The bank is one of the first large companies in Spain to indefinitely commit to remote working. The bank's employees will be able to take advantage of this measure whenever possible depending on the nature of their job position, and will be able to work remotely up to 40 percent of their time. They will benefit from a high degree of independence to organize themselves even on the same day and can distribute this percentage on a quarterly basis. The bank will allow them to do so from two different addresses within the national territory. The bank will sign new contracts with its employees in Spain to adapt them to the Spanish Law on Remote Working. BBVA is thus taking action ahead of the announcement of the end of the state of health emergency to implement a permanent working model based on flexibility, work-life balance and trust in employees.

The road to equality requires us to redefine gender roles to free them from stereotypes and prejudices inherited from past social norms. In this new paradigm, the company plays a key role if it wants to attract and retain the best profiles. In the search for this approach in favor of ungendered talent, BBVA is committed to programs and actions that reflect different family models, new paternities, the promotion of women and the visibility of role models to amplify the message of diversity.

Working hours that suit the individual, the ability to operate from anywhere in the world, breaking with traditional hierarchical structures and constant renewal to respond to the needs of the market. This is liquid work - a model that puts individual talent at the heart of activities.

During the pandemic, working from home has brought with it new trends to organize the return to the office. The hybrid model is already a firm bet in many companies such as BBVA, where employees book through their physical work station via an app the days they work from the office.

Sustainability is a fundamental part of BBVA's strategy, which involves helping customers in the transition to a green and inclusive future. In response to this challenge, the bank has made sustainability one of the key skills for its employees and has designed its own reskilling plan, identifying training needs in this area and collaborating with prestigious educational institutions such as the universities of Oxford, Cambridge and Yale.

The Camp is the new reskilling and upskilling proposal for BBVA employees. Through an innovative training ecosystem, the bank’s workforce will be able to reinforce, update or deepen their knowledge in the skills identified as pivotal to promote the transformation and the future of the bank. All of this using gamification tools, which make it possible to design more familiar and attractive experiences for employees that increase their level of commitment during the learning process.

Garanti BBVA and its subsidiaries have been recognized by Kincentric as the ‘Best Employer 2020’ in Turkey. The bank received three out of four awards, making the bank and its subsidiaries the best place to work.

BBVA was recognized by the U.S consulting firm Gallup as one of the 30 most exceptional companies in the world. The Gallup Exceptional Workplace Award is given to companies that are committed to developing the human potential of their workforce.

While society continues to adapt to the new reality post the pandemic´s outbreak, the workplace has begun to glimpse the guidelines that will mark our new ways of working. Confinement and movement restrictions have made teleworking a valid solution in many sectors and its managers are now studying how to extract the lessons learned and incorporate them into hybrid work models. It's something that will bring on the need to adapt to different work roles, work dynamics and new ways of leading.

It´s been found that 62.5 percent of organizations with more than 50,000 employees are already working in an Agile way, according to the Agile Maturity Index report. In collaboration with Workday, Opinno consultancy presented its conclusions of an analysis of 600 companies (260 Spanish) from various countries. BBVA, a pioneer in incorporating agile work forms in Spain, is positioned as a benchmark for success in its implementation.

‘Opportunity’ is a new tool that provides employees with the instruments to independently design their training, development and ultimately, their career within the company. Based on advanced analytics, big data and visualization tools, it advises employees on the skills they must acquire to aspire to positions of interest and allows them to create alerts about tailored job opportunities.

At BBVA's talent fair held in November to showcase the latest trends in business talent, Ophélie Richard, global head of Talent Acquisition at BBVA, and Nacho Villoch, from the Open Innovation area, shared their thoughts on future job opportunities and career challenges.