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BBVA’s entire branch network in Spain is now operational after the bank reopened the last of the branches that had closed because of the COVID-19 health crisis. The branches will follow strict safety measures, and BBVA is relying on its appointment system—a service that was already available to customers but which is more important than ever—to encourage compliance with health guidelines and provide a better customer experience by cutting waiting times. BBVA Chairman Carlos Torres Vila visited a branch in Madrid to see how employees are handling this phase of the pandemic.

BBVA’s Turkish franchise has set the goal of reducing its carbon dioxide (CO2) emissions by 29 percent by 2025 and 71 percent by 2035. The announcement comes as part of the bank joining the Carbon Disclosure Project’s (CDP) Science-Based Targets (SBT), the most important environmental data platform in the world.

Dircom, the Spanish Association of Communication Executives, announced the names of the winners of this year’s edition of its Ramón de Corral Awards. BBVA took home two awards, one for 'One BBVA' named 'Best integrated campaign for organizational change' and the other with 'El Sentido del Cacao', named 'Best external campaign for services’ category. Also, BBVA's 'Values ​​Day' event was one of the finalists in the 'Best in-house event involving over 500 workers’ category.

BBVA USA Bancshares, Inc., a Sunbelt-based bank holding company (BBVA USA), reported today a net loss of $2.2 billion for the first quarter of 2020. Included in first quarter 2020 results is goodwill impairment (non-cash charge) totaling $2.2 billion reflecting the drastic change in macroeconomic conditions and forecasts brought about by the COVID-19 pandemic. Excluding the impact of this non-cash charge, the adjusted net loss¹ for the quarter was $52 million, further reflecting the abrupt decline in interest rates and higher provision expense necessary to reflect the economic and business disruption caused by the pandemic.