Alejandro Ortiz

BBVA USA today announced the opening of 11 new branches across five Texas markets, marking a major milestone in an endeavor first announced in June 2020.

The branches, opened in early May, feature updated branch models aligned with the bank’s vision of integrating both a digital and face-to-face branch banking experience for customers. The bank’s new set of branches can be found in the Houston, Austin, San Antonio, Fort Worth and Dallas markets.

BBVA USA and the Houston Rockets teamed up to send “care packages” to small businesses in the Houston area impacted by the pandemic over the past year.

The Bank Insurance & Securities Association (BISA) has reaffirmed its 2021 Board of Directors, and Veronica Rink will serve her second year of her three-year term, the association announced. In addition, Rink will continue to serve on the organization's Membership Committee as well as other initiatives and task forces.

BBVA USA was recently honored by IDG’s CIO as a U.S. 2021 CIO 100 award winner for its efforts, that took place exactly one year ago this week, in creating an online portal for the Paycheck Protection Program (PPP).

BBVA announced today the new addition of Mou Das to its Houston Global Wealth team. Das will serve as a senior vice president in the role of private banker. Her responsibilities include serving the bank’s Global Wealth clients in the Houston area through a variety of channels and advice on wealth building and management.

In 2020, BBVA USA’s Global Wealth team exceeded client expectations with its flexible approach to its wealth management services at the onset of the pandemic. This year, that customer satisfaction yielded a 2021 best-in-class firm score from a Greenwich Associates study, as announced by the research firm last week.

Greenwich Associates announced today its Greenwich Excellence Awards, a series of honors that recognizes top 2020 performers in the banking industry in a variety of topics, highlighting BBVA USA in a plethora of categories.

Months ago, BBVA USA Head of Mortgage Murat Kalkan spoke on a variety of topics regarding the mortgage sector - and in part spoke about millennials and their changing patterns toward homeownership.

In a hat trick, BBVA USA has been named the Best Treasury & Cash Management Provider in the Southwest Region by Global Finance magazine for the third time in a row.

Adding to the list of recognitions BBVA USA has received in the past few months, MyBankTracker listed BBVA USA in its Best of Banking Awards, naming it one of the Best South Regional Banks for 2021.

GoBanking Rates released its annual Best Banks of 2021 lists this month, naming BBVA USA in three categories: Best Money Market Accounts, Best Regional Banks and Top 100 Banks. 

In 2020, the world saw the beginning of a global pandemic that created major ripple effects across the board, including the banking industry. As BBVA USA began to adapt, so did its Global Wealth team - an effort that saw a continued increase in Customer Net Promoter Scores via the bank’s Voice of the Client (VoC) Experience Program for the eighth year in a row.

BBVA USA announced today it will offer an updated Bama-branded Visa® check card next month, an offer that is exclusive to BBVA customers.

Three years ago, BBVA USA unveiled a new front-end sales and service application that would be a key tool for the frontline branch employees across the bank’s footprint. That tool was Client Vista.

Greenwich Associates has once again recognized BBVA USA, this time commending its customer experience in two major banking categories in its 2020 Greenwich CX Leaders list announced last week. 

BBVA USA has announced that it has become the 2020 sponsor of the annual and historic Iron Bowl matchup between the University of Alabama and Auburn University football teams.

BBVA USA has unveiled its second product geared towards environmental sustainability, announcing a rate discount on secured term loans for fuel-efficient commercial vehicles.

In the last part of the BBVA USA Paycheck Protection Program (PPP) Forgiveness Series, final tips and advice are given, based on the frequently asked questions submitted from actual small business owners who received a PPP loan. Questions were submitted as part of the BBVA USA Forgiveness Webinar, developed to walk small businesses through the forgiveness process.

Parts 1 and 2 of the BBVA USA Paycheck Protection Program (PPP) Forgiveness Series detailed two key pieces of the entire process: The lender’s responsibilities and the borrower’s responsibilities. The details of these topics can be found in the main source of the Forgiveness Series: the BBVA USA Forgiveness Webinar, a comprehensive look into the PPP that untangles frequent questions. 

The housing market is a complex entity that can confuse most Americans, especially when considering the various factors that influence it. Further adding to this entanglement that consumers must unravel are the impacts from the COVID-19 pandemic.

Millennials are the generation known as the tech generation, the echo generation, along with other monikers. However, they’re also known for their reluctance to buy homes. There have been many reasons for this trend among millennials, according to BBVA USA Head of Mortgage Banking Murat Kalkan.

Last week, the BBVA USA Paycheck Protection Program (PPP) Forgiveness Series detailed  the PPP lender’s responsibilities, which can be found here. The second part of the bank’s PPP forgiveness webinar provided an overview of the borrower’s responsibilities and this article highlights some of the borrower’s responsibilities.

Building on its current “Your Bank for…” marketing campaign, BBVA has produced two new animated videos in response to the pandemic-related challenges small businesses are currently facing.

BBVA USA has launched a sustainability-focused commercial real estate loan for clients across its footprint, marking a milestone in the bank’s new 5-year strategic plan implemented in January 2020.  

When the PPP launched earlier this year in response to the COVID-19 pandemic, uncertainty painted the quickly-changing small business landscape. That uncertainty still lingers now that the program’s narrative has shifted to the forgiveness phase.

The wealth management sector is a unique area of the financial industry. Like two merging streams, it can easily blur the lines of consumer and business banking, and mix it into a quickly moving entity that changes at every curve.

BBVA USA recently released a BBVA PPP Loan Forgiveness Webinar to help small business owners prepare for the forgiveness phase of the small business relief component of the CARES Act. 

BBVA USA and organizers of The World Games 2022 Birmingham today announced that BBVA will serve as the presenting sponsor of the event’s official volunteer program, adding a hometown supporter with a global presence to the upcoming international sports competition.

A new ad campaign by BBVA USA is sweeping through select markets within the bank’s footprint, in both digital and traditional broadcast channels.

BBVA USA has launched a new ad campaign designed to highlight the bank’s efforts in helping people and businesses take the first steps in their recovery from the pandemic and reach financial milestones in the future.

Last year, BBVA USA launched the Entrepreneurial Opportunity Contest, an initiative aimed at helping up-and-coming small businesses enhance their operations.

In what has been a steady flow of awards from Greenwich Associates, BBVA USA was recently recognized by the financial industry research firm for its response to the COVID-19 pandemic.

If variety is the spice of life, then consider the inaugural BBVA USA Global Wealth Advisory Council a well-seasoned collection of wealth management professionals. A council made up of sales and support professionals in the BBVA USA Global Wealth and BBVA Securities, Inc. teams, the group’s main focus in its first year has been to brainstorm and cultivate unique solutions and collaboratively recommend constructive suggestions for improvement across the board.

A total of 15 new BBVA USA branches will open in early 2021, as announced by the bank recently, with all branches being opened in the bank’s Texas footprint. One of the biggest, and more unique, differences of these modern branches is the new Personal Banker Bar, a feature meant to replace a traditional teller line, and enhance the consumer experience.

With BBVA set to open 15 new branches across Texas in early 2021, the bank enters a new era that blends digital banking with face-to-face interactions even further.

BBVA USA announced today that it has received approval to open 15 new branches across Texas, the bank’s largest market in its U.S. footprint.

BBVA USA today announced the addition of Dale Kahil to the Commercial Banking - Emerging Companies team in the Houston market, providing another key team member to the group’s growing operations.

When the PPP launched, its aim was to help small businesses avoid laying off employees while their operations were shut down due to the coronavirus pandemic. That aim may be taking effect.

The BBVA USA Houston market, in line with its emphasis on employee development, has promoted Estefanía Gallardo from Relationship Support Specialist to Commercial Relationship Associate.

The COVID-19 pandemic's effects on the financial industry and consumers have been well-chronicled in traditional and social media alike. Banking may never be the same moving forward, in many different ways. That could also include an expedited disappearance of cash, a mode of payment that was already on the decline. 

When the Paycheck Protection Program launched in early-April, BBVA USA employees knew there was going to be an influx of applications for small businesses struggling during the ongoing pandemic.

There was no spider bite, fear of bats, Planet Krypton birth or iron suit needed for a group of BBVA Superheroes to rise to a unique challenge. That challenge? Continuing branch operations in a time when finances are at the center of a never-before-seen crisis.

New situations call for new approaches. When the Paycheck Protection Program launched in early-April, BBVA USA employees knew there was going to be an influx of applications for small businesses struggling during the ongoing pandemic.

In late March, BBVA USA announced that it would be closing most of its 637 branch lobbies and instead serving customers through its drive-thrus, among other modifications. The changes, put in place in response to the COVID-19 pandemic and for the safety of its clients, is now reaching its two month anniversary.