“We already have nearly 20 million digital customers”
BBVA CEO Carlos Torres Vila explained today, after the publication of the earnings report for the first quarter of 2017, that the Group’s net attributable profit from January through June increased by 26%, to €2.31 billion. This has been possible thanks to the solid performance of revenues, moderation in operating expenses and a drop in impairment losses on financial assets. On top of that, all countries have performed well.
“In the Group we already have almost 20 million customers that engage with the bank through digital channels, 22% more than a year ago,” said Carlos Torres Vila.
BBVA’s CEO added that "we have almost 15 million customers who bank using their smartphone, up 42%. Also, about a quarter of our sales are made through digital channels".